customerservices@muraspec.com+44 (0)3705 117 118

International Leader in Wallcoverings

1. Information

1.1 Muraspec may collect and store Information whenever you use the Website by the use of Cookies which are alphanumeric identifiers that may in some cases be transferred to your computer’s hard drive via your browser to enable our computers to recognise your browser when you use the Website. The use of cookies is an industry standard, and most major websites use them to provide functionality and personalisation for their customers. Browsers can be adjusted to prevent acceptance of cookies or notify the user on receipt of cookies. If your computer is unable to accept cookies, the Website will operate but not so efficiently. Cookies in themselves do not personally identify users, although they do identify a user’s computer.

1.2 You do not have to provide any Information in order to use the Website. Access to certain sections and features of the Website is dependant upon the provision of Information and without that Information Muraspec may be unable to provide such access or features. You may be asked to supply information which Muraspec requires in order to provide the Website service and process any orders placed by you. For example and without limitation, Muraspec may require your name and address details.

 2. Muraspec’s use of Information

2.1 Muraspec will use Information as follows:

2.1.1 To supply goods and/ or services as requested by you including such transfer of Information to partners, employees, agents and third parties as required for this purpose, for example delivery agents.

2.1.2 For internal administration purposes.

2.1.3 To market Muraspec goods and services to you.

2.2 Muraspec may transfer its business assets (which include Information) on sale or merger of any part of its business.

2.3 Muraspec may transfer its Information as required to obtain legal advice, comply with legal requirements, protect its rights and property, and the safety of its employees, clients, suppliers and others.

 3. Data Protection Rights

3.1 General Data Protection Regulations 2018 gives you certain rights including a right to request a copy of your Information and to have inaccurate Information corrected.

 4. New Privacy Policy for GDPR

4.1 The General Data Protection Regulations (GDPR) requires Muraspec Decorative Solutions (Muraspec) to manage personal information in accordance with the Data Protection Principles. In particular, our Company is required to process your personal information fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us in order that we may provide the product or service that you require. All our employees are personally responsible for maintaining customer confidentiality. We provide training to all employees to remind them about their obligations. In addition, our policies and procedures are regularly audited and reviewed.

  • “We will retain your browsing history and data and use details of this to make suggestions to you for other products which we believe you will also be interested in”
  • “We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.
  • “We will keep a record of the products on our website that you have clicked on and use that information to target advertising on this website to you that is relevant to your interests, which we have identified based on products you selected”

Read more on our Privacy Policy here

 5. Enquiries

5.1 If you have any comments, questions or requests please email customerservices@muraspec.com. For more information on data protection legislation and related matters please visit the Information Commissioner’s website at http://www.ico.org.uk/